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For the sake of your rights and interests, you are suggested to check in front of the delivery man whether the type, quantity, gift(s) and amount of money of the product(s) are in line with the order. In case of any damage, leakage or wrong delivery, please immediately contact seller or our customer service (If the delivery dealer asks to pay before opening the package, please check the outer package. In case of any damage of the outer package, please indicate it on the freight list.)

Please understand that your groundless rejection to your ordered product will influence your shopping reputation in our mall, thus likely to cause our mall unable to offer corresponding services within a certain period.


In case of one of the following conditions, your return application will be rejected:

  1. The product is stored or exposed in an unsuitable environment;
  2. Unauthorized repair, misuse, negligence, abuse, accident, alteration or incorrect installation;
  3. Any damaged caused by the fall of foods or liquids;
  4. Normal wear of the product;
  5. Non-quality problems.